Technical Support Coordinator
£30,093 pa
35 hours per week (full time position)
37 days’ annual leave (including bank holidays and 6 days over Christmas and New Year)
Reports to: Technical Operations Manager
Kent Students’ Union is looking for a Technical Support Coordinator to provide hands-on technical support across IT systems, events and commercial services.
This is a varied and practical role, supporting everything from day-to-day IT support and troubleshooting to live events, audio-visual systems and EPOS/till operations across our venues and outlets. You’ll be a key part of ensuring technology runs smoothly across the organisation.
You will act as a first point of contact for technical support, working with staff and students to resolve issues, set up equipment and support the delivery of events. The role also involves coordinating technical resources, supporting student staff and maintaining systems and equipment.
We’re looking for someone who is proactive, practical and enjoys working in a fast-paced environment. You’ll have a strong customer focus and be comfortable working across a wide range of technologies.
Role Purpose:
To provide hands-on technical support across IT systems, AV, and live events
To ensure the smooth operation of technology across student services and commercial outlets
To act as a first point of contact for technical support for staff and students
To support the safe and effective delivery of events and technical operations
To coordinate technical resources, equipment, and student staff
Applications
To apply please submit your application on our recruitment portal at ksu.co.uk/careers. Please ensure that you pay particular attention in your application to detailing how you meet the requirements of the person specification and note the criteria that is tested at application and at interview.
Website
Kent Union’s website contains further background information about Kent Students' Union to help potential applicants. Potential applicants are encouraged to look at the website prior to applying; the website address is www.ksu.co.uk.
Further Information and Questions
If you require further information, please contact:
Lloyd Wilson, Director of Digital and Communications, L.A.Wilson@kent.ac.uk