Student Duty Supervisor, Campus Coffee
Student Duty Supervisor, Campus Coffee
Hourly Rate £14.91 per hour
The Post and Role Purpose
The post holder will be responsible for staff motivation, front of house supervision and ensuring The Campus coffee café exceeds customer expectations. The post holder will be responsible for stock and cash control, health and safety of staff and customers and security of the Cafe and its contents. The post holder will be expected to duty manage evenings and Weekends in The Campus coffee cafe without a member of the Management Team on site. Authority and direction is delegated from the Union’s Trustees, via the Licensed Trade Manager & The Campus coffee Cafe Managers.
The Person
The post holder will be a self-motivated, highly driven and flexible individual, who works well in a team or on their own. Driven by results and the achievement of stretching targets, they will have experience of working in busy, commercial and customer-focused organisations and will have excellent communication skills. The post-holder will be highly competent in managing teams of staff to achieve outstanding customer service and ideally will have experience of working in a similuar operation. An effective manager and leader, the post-holder will be positive, confident and resourceful.
The Organisation
Kent Students’ Union (KSU) provides wide-ranging services to the 19,500 students of the University of Kent. The Union turns over £12million per annum and employs 500 staff and 2,000+Volunteers. We achieved Investor in People Gold status in December 2011, and recently won a Third Sector Excellence Awards 2012; we were the first students’ union in the UK to achieve Investing in Volunteers status and we have been included in the Sunday Times 100 Best Not-For-Profit Organisations to Work For, for 11 years, achieving 17th place in 2020. We enable staff to balance their life and work through cutting-edge policies and offer excellent opportunities for professional development. We are committed to equality of opportunity and welcome applications from all sections of society.
How to apply
To apply please submit your application on our recruitment portal at ksu.co.uk/careers. Please ensure that you pay particular attention in your application to detailing how you meet the requirements of the person specification.
Please Note:
Successful applicants must be available to complete relevant department training. The attendance of these courses is a mandatory requirement from the post-holder.
Further Information and Questions
If you require further information, please contact:
Trish Morris, P.D.Morris@kent.ac.uk