Operational Duties

1. To endeavour to empower student leaders, to run their groups effectively, through the provision of training, advice information and support.
2. To work with the Vice President Sports and Societies, and the Student Activities Manager to run events throughout the year that help to showcase, network and empower, such as Cultural Food Fest and our Awards Ceremonies.
3. To develop and maintain appropriate systems and processes for all student group operations.
4. To ensure the health and safety of our members through the completion of training, risk assessments, safety checks, inventories, event planning, and trips list in like with Kent Students' Union’s Health and Safety Policy.
5. To support and empower student staff in giving excellent customer service to students. To help to grow their confidence and help them to develop skills.
6. To ensure appropriate compliance with GDPR rules and regulations.
7. To provide advice and guidance support to the Activities Network.
8. To oversee student group fundraising processes and administrate charity donations.
9. To support student leaders in the recruitment of volunteers and members and empower them with the provision of training, advice and information.
10. To implement best practice in student volunteer management including, although not limited to, inducting and training, performance management and rewards and recognition of volunteers.
11. To assist with the recruitment of student staff (where relevant) and manage the provision of training, shift allocations and work load.
12. To effectively communicate individual, departmental and organisational goal to all people.
13. To oversee and monitor the budgets of student groups, and ensuring that financial procedures are being adhered to.
14. Oversee and manage the budgets of projects such as the Development Fund, Cultural Food Fest or Award Ceremonies.
15. To follow financial systems and processes and ensure the Finance Department receives all relevant financial information promptly.
16. To oversee the RaG financial procedures and oversee all fundraising donations, maintaining up to date records.
17. To work with other coordinators and the Vice President Sports and Societies to allocate grants and funds as appropriate.
18. To attend training sessions, and appropriate meetings as and when required by Kent Students' Union.
19. To contribute to the positive image of Kent Students' Union with students, University and the local community.
20. To lead by example and demonstrate a full understanding of the organisations’ democratic structures.
21. To ensure systems are in place to reduce Kent Students' Union impact on the environment.
22. To act as an ambassador for Kent Students' Union and show loyalty to the organisation, abiding by the Union’s Constitution, policies and procedures at all times.
23. To undertake other tasks and responsibilities compatible with the level and nature of the post as required by your manager from time to time to support to achievement of Kent Students' Union’s plan.

People Responsibilities (if any)

1. To support student leaders in the recruitment of volunteers and members and empower them with the provision of training, advice and information.
2. To implement best practice in student volunteer management including, although not limited to, inducting and training, performance management and rewards and recognition of volunteers.
3. To assist with the recruitment of student staff (where relevant) and manage the provision of training, shift allocations and work load.
4. To effectively communicate individual, departmental and organisational goal to all people.

Financial Responsibilities

1. To oversee and monitor the budgets of student groups, and ensuring that financial procedures are being adhered to.
2. Oversee and manage the budgets of projects such as the Development Fund, Cultural Food Fest or Award Ceremonies.
3. To follow financial systems and processes and ensure the Finance Department receives all relevant financial information promptly.
4. To oversee the RaG financial procedures and oversee all fundraising donations, maintaining up to date records.
5. To work with other coordinators and the Vice President Sports and Societies to allocate grants and funds as appropriate.

Expected Behaviours

1. To attend training sessions, and appropriate meetings as and when required by Kent Students' Union.
2. To contribute to the positive image of Kent Students' Union with students, University and the local community.
3. To lead by example and demonstrate a full understanding of the organisations’ democratic structures.
4. To ensure systems are in place to reduce Kent Students' Union impact on the environment.
5. To act as an ambassador for Kent Students' Union and show loyalty to the organisation, abiding by the Union’s Constitution, policies and procedures at all times.
6. To undertake other tasks and responsibilities compatible with the level and nature of the post as required by your manager from time to time to support to achievement of Kent Students' Union’s plan.

Essential requirements should be demonstrated before appointment and maintained in post. Desirable elements should be developed and maintained once in post as needed.

Qualifications

Essential

Desirable

Tested at Interview

Tested at application

Educated to degree level

X

X

An appropriate qualification in working with/managing volunteers, or an appropriate qualification in training

X

X

An appropriate First Aid/Health & Safety qualification

X

X

Experience

Essential

Desirable

Tested at Interview

Tested at application

Experience in working with a range of IT systems

X

X

X

Experience working with, supporting and empowering volunteers

X

X

X

Evidence of coordinating or leading membership groups

X

X

X

Strong interpersonal and communication skills, with a track record of forging partnerships with a range of internal and external stakeholders

X

X

X

Experience of working/volunteering in a busy customer-focused organisation

X

X

X

Experience of developing and delivering training

X

X

X

Experience of event planning

X

X

X

Experience of budget management

X

X

X

Knowledge

Essential

Desirable

Tested at Interview

Tested at application

A thorough understanding of current issues affecting higher education and students

X

X

X

A good understanding of best practice in volunteer management

X

X

X

A good knowledge of health and safety legislation and best practice

X

X

X

A strong understanding of good customer service practices

X

X

X

A good knowledge of fundraising practices and community campaigns

X

X

X

Skills and Abilities

Essential

Desirable

Tested at Interview

Tested at application

Ability to work independently and as part of a team, in a dynamic, fast-paced working environment

X

X

X

Ability to handle competing priorities and a challenging workload

X

X

X

Excellent communication skills, with the ability to relate and communicate effectively with people at all levels

X

X

X

Good presentation, oral and written skills and good attention to detail

X

X

X

Good IT skills with confidence in a range of IT Systems

X

X

X

Values & Behaviours

Essential

Desirable

Tested at Interview

Tested at application

Evidence of commitment to continuing personal and professional development

X

X

X

A commitment to equality of opportunity. Someone who builds a culture of inclusivity and removes the barriers of diversity

X

X

X

X

A team player, who supports others to achieve team goals and celebrates others’ success

X

X

Commitment to working in a democratic and membership organisation

X

X

X

X